Privacy Policy

1. Introduction

Writingmn Ltd ("Writingmn", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at writingmn.com.

Writingmn Ltd is a company registered in England and Wales (Company No: 12345678). We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

• Name and email address
• Date of birth (for age verification)
• Parent/guardian contact information (for students under 18)
• Payment information (processed securely by our payment providers)
• Educational information (school year, target exams)

Usage Information

We automatically collect certain information when you use our services:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Writing submissions and practice history

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Generate personalised AI feedback on your writing
• Track your progress and provide analytics
• Process payments and manage subscriptions
• Send important service updates and communications
• Improve our AI models and educational content
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for transaction handling
• Analytics providers to improve our services
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Children's Privacy

Our services are designed for students, including those under 18. We require parental consent for users under 16 and implement additional protections for minors. Parents and guardians can review, modify, or delete their child's information by contacting us.

7. Your Rights

Under the UK GDPR, Australian Privacy Principles, and other applicable laws, you have the right to:

• Access your personal information and request a copy
• Rectify inaccurate or incomplete data
• Request deletion of your data (right to be forgotten)
• Restrict or object to data processing
• Data portability - receive your data in a structured format
• Withdraw consent at any time without affecting prior processing
• Lodge a complaint with a supervisory authority (ICO in the UK, OAIC in Australia)

To exercise any of these rights, please contact us at privacy@writingmn.com. We will respond within 30 days.

8. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.